U.S.
Batch 1 U.S. shipment of Aero Pro S arrived at the Port of Long Beach yesterday, and the Aero Pro X shipment is expected to arrive in two days. After clearing customs, orders should reach California customers within a week, the rest of the continental U.S. within two weeks, and Hawaii and Puerto Rico within two to four weeks.
Tracking numbers will be provided after the packages have cleared customs.
International
Due to an unexpected processing error with our logistics partner, a portion of Aero Pro orders has not yet left their warehouse in Hong Kong. To make up for the delay, we’re upgrading these orders from sea shipping to air at no additional cost to the customer.
Affected customers will be contacted individually with more details shortly.
We deeply regret this turn of events and sincerely apologize for any inconvenience this may cause. We’re taking immediate action to prevent this from happening again, including finding more reliable shipping partners.
Current Delivery Estimates
- Affected customers: April 1–15
- International by sea: March 25 to April 10
- International by air: March 10–31